1. Support
  2. Admin
  3. Administrator Guide

Administrator Overview

A tour of the Admin dashboard

Admin


If you have Admin rights for your organisation you will be able to find the Admin option in the top menu panel. In the Admin panel you can manage Users, Room Systems and Child Organisations within your own Organisation and access a range of reporting options.

 

1- admin (reports)

Admin Home

In the Admin Home you can see the number of pending requests for User and Organisation approval. You can also see the number of meetings scheduled for that day and stats for the total number of recordings and calls done by all users in your organisation. Here you will also find the total number of Room Systems in your organisation.

Reports

Select the Reports tab. Reports can be generated for a specific time period. Tick the report you would like to generate. You can select multiple reports at one time.  You can save these stats as a TXT file by clicking Download.

  • Total Calls per Day 

  • Total participants per day

  • Concurrent lines per day

  • List of Scheduled meetings 

reports admin

Users

In the Users tab, you will find all Users registered under your organisation, as well as any Pending User requests for your Organisation. You can search users by their name or e-mail address.

You can click on an arrow to promote a user to an admin and demote them to a normal user.

The X in the far right will delete the selected user.

 

Kb - Admin - User - May 22

Room Systems

In the Room Systems tab you will find all registered Room Systems. You can filter them using the toggle to display all Public Room Systems or only your Organisation’s systems.

 

Room system add

For a full overview of how to add Room Systems to your account read our article here How to add Room systems to your account

Organisations

In the Organisations tab you will find a list of all organisations. You can use search to find the one you are looking for.

If you are a SuperOrg in the Organisations tab you will find all Pending Child Organisation Requests and all Organisations listed under your Organisation.

The X in the far right corner will delete the Organisation or the Pending Request.

 

Kb - Admin - Org - May 22

 

Contact support

Contact our dedicated and experienced support team for any Vscene related support enquiries.

Call support: +44 (0) 3300 200 404 

Email Support  support@vscene.net